Testimonials

I am very pleased with the oval tablecloths and dishcloths received recently. The tablecloths are exactly what is wanted and the dishcloths are, of course, as popular as ever. Thank you, and thanks to Juliet Harris for the care in packing these items.

Kent
January 2012

As usual, you have dealt with everything extremely efficiently to ensure satisfaction. We have always enjoyed coming into your premises when we visit Harrogate in the autumn and look forward to visiting you again in the future.

Felixstowe
January 2012

What fantastic service I get from you, thanks for helping me out with my bolster pillow, I think it's going to be a bit of just trying out what's best for me.
Thanks for all your help and assistance once again, your fabulous.

Yorkshire
January 2012

My Aunt is absolutely delighted with the towels and thank you soooo much for being so efficient and getting it there before Christmas even though I ordered past last posting date

Really appreciate the effort at your end

Happy New Year

Gloucestershire
December 2011

My order arrived safely today, beautifully wrapped and on time. Many thanks.

Happy Christmas to you,

Hertford
December 2011

Good morning, just to let you know my parcel arrived yesterday, and what a lovely surprise. A brown paper parcel tied up with string, lovely. Thank you very much. I was born in Harrogate nearly sixty years ago and returned many times, but now I will be able to stay connected through Woods of Harrogate!

Chesterfield
December 2011

Last week (Friday, I think) I ordered a fur cushion by mail order and was dealt with in a most delightful way by a lady who gift-wrapped the cushion and sent it on its way.
I want you and her to know that it has arrived safely and we are most impressed with the packaging and delighted with the gift-wrap.
Thank you for such an excellent service

Carnforth, Lancashire
December 2011

It has arrived this morning. Thank you for the prompt free delivery (much better service than similar items selling on amazon marketplace) I'm very pleased with the quality of the item and the service I have received from Woods.

Bradford
December 2011

May I say how pleased I was when my order of 2 oven cloths arrived so quickly last Friday. They are exactly what I have been looking for – just the right size and thickness.
What impressed me most was the traditional and beautiful way in which the package was so carefully prepared (by Anne) – the string in particular was a work of art!! Congratulations.
I will be looking at, and hopefully ordering, from your website in future.

Berkshire
November 2011

This is a very belated email to say thank you for my order - it was so nice to receive something so beautifully wrapped!

Oxfordshire
November 2011

Just wanted to thank you for the parcel I received today.
Not since childhood have I received such a wonderfully wrapped item - tissue paper, brown paper and string. What memories it evoked!! A real treat and not a jif bag or staple in sight. The dishcloths aren't bad either!!

Middlesex
November 2011

Thank you; my bone shaped neck pillows arrived this morning and I am delighted with them. They are just what I wanted and their quality is superb. It was such a pleasure receiving the parcel; hand wrapped by Jill in tissue and brown paper and neatly tied with string. I had quite forgotten the pleasure that opening a string bound parcel can give. Most companies deliver goods in plastic bags; not the same.

London
November 2011

In ordering some kitchen linen (oven cloths) from you I did not expect to be taken back in time to when service meant service, I was most surprised to receive my mundane order to be packaged as if it were finest silk in paper more inclined to be wrapping lingerie, surrounded in traditional brown paper and duly fastened with corded string, a sheer delight.

Kent
June 2011

I just wanted to thank you for my order, which arrived this morning. What a pleasure, in this day and age, to receive a brown paper parcel tied up with string, and inside a package carefully wrapped by Jill.

My grandmother lived in Harrogate from 1942 until her death in 1989, and bought all her kitchen linen (and probably bedlinen too, I'm not sure) from your shop; my mother followed suit. They both clearly believed in 'stocking up' - I still have a plentiful supply of striped linen tea-towels, including two that have never been used!
They seem to last forever, and are a cheerful addition to the kitchen with their primary coloured stripes.

It is your ovengloves that are legendary in our house though, and were the reason for my order. We have tried many other brands but none comes up to scratch - they are usually too thick or too thin. What a clever idea to put the pockets on both sides, effectively doubling their useful life.

Thanks you once again,

Leicester
June 2011

Thank you so much for the great shower mats which I received on Friday.
They are a fantastic match for some towels that I already had.
Your service has been very efficient.

Middlesex
June 2011

The mattress topper has been on a week now, but let me tell you..... it was definitely worth the wait.... Oh yessss... it is blissful... In fact i would like to stay in bed all day as well..

Excellent purchase, I'm delighted..

North Yorkshire
June 2011

May I take this opportunity to thank you once again for your endless patience and professional advice. You helped me so much for making my decision and I shall always be grateful to you.

Frankfurt, Germany
June 2011

I received the package today. I look forward to going to bed tonight!!

Thanks again for all of your help. You will be the first person I contact when I need additional linens!

Slidell, USA
June 2011

Thank you for splendid service and what a pleasant change to receive a proper, neatly wrapped parcel instead of a plastic bag!

North Yorkshire
June 2011

Handkerchiefs arrived today. They are lovely, thank you.

Canberra, Australia
May 2011

I received my package of linen dishcloths this past week, and they are wonderful. Thanks so much for help in getting them to me.

Lebanon, USA
April 2011

I wish to thank you for the delivery of my 3 beautiful blankets.

I am absolutely thrilled with them and look forward to some cold weather.

I have always had English blankets and am so pleased that I was able to obtain some new ones from Woods of Harrogate.

Victoria, Australia
February 2011

I know I can't stop spending money with you...! That's because I'm delighted with everything I've received so far..

Thanks for keeping me updated on the super king flat sheet, I'd like you to order one please and I'll wait for that and you can send the order all together if you wouldn't mind please..

And the suspense is killing me on how wonderful this mattress topper will be when I eventually get it, I'm sure it's going to be fabulous!

Thanks again Andrew for keeping me in the loop with everything.

North Yorkshire
February 2011

I have just received my parcel, and I wanted to thank you for your great service and delivery. I was very impressed also with the attention to detail and the amazing quality of packing - all of which is very rare these days, especially with internet shopping.

I will definately keep Woods in my favourites, and recommend you to others.

Many thanks again for the wonderful service.

Bath
January 2011

I would just like to comment on how efficient your service was for my first order. The goods were immaculately and carefully packed and arrived very quickly. Thank you.

Wolverhampton
January 2011

Many thanks for the tea towels received yesterday. Well pleased with the order, excellent quality, good service, will order more later.

Wrexham
January 2011

Well, happy people here! Got a Greek phone call this morning "where do you live?" way too complicated to explain in our faulty Greek but ... "We will meet you outside the supermarket in Aghia Efimia in ten minutes!" Yes, indeed! a huge box!

Our bed will be even more warm and cuddlie but also ... brown paper rolled into logs for our wood burner (no central heating!) box cut down as a bed for our little Greek rescue dog and the string saved for a rainy day (better quality than Greek string!).

Thank you so much!

Athens, Greece
January 2011

Just a quick note to say that my Victoria table cloth arrived today. It looks just fine although I’m still at work and haven’t had chance to try it on the table yet. I must congratulate you on a first class service – even to the extent of a ‘properly wrapped’ parcel with brown paper and string instead of a plastic bag. It was a pleasure to receive.

Many thanks for all your help.

January 2011

Thank you for taking the time to check on my order - I appreciate the high level of service and attention to detail.

Jersey
January 2011

Thank you so much for the trouble that you took to pack my lovely towels and brushes. It was the best thing that I unwrapped on Christmas day and I enjoyed every moment of it from the little knots on the end of the string to the lovely things on the inside

Have attached a couple of photos of the bathroom that I have just finished so that you can see how nicely the towels and bushes fit in the space.

Northumbria
January 2011

Thank you for your kind assistance so far.

I am really pleased with the product, we dont have Frette's Hotel Collection available in Hong Kong, I am glad to find it from you. They are lovely basic items that easily go well with my other Frette pattern linens.

Hong Kong
November 2010

Thank you so very much for sending me the handkerchief - it is lovely and I am delighted with it. I shall be ordering several more in the months to come. My appreciative thanks again for all your help and kindness.

York
November 2010

Thank you very much for all the trouble you took to find just the right handkerchiefs and to pack them with such care and thought.
I hope that if I ever get to visit Harrogate and find my way to Woods, which I would certainly do, that perhaps we shall meet.

London
November 2010

Thank you for your prompt attention to my order and the prompt despatch. The order arrived before midday yesterday.
My grateful thanks.

October 2010

Many thanks for the 10 'altered' king size white pillowslips - which arrived today. And what impressive speed with my order!!

Preston
October 2010

I have received your magnificent towels today. They are beaufitully wrapped, too. I am thoroughly satisfied with them and would be grateful if you could e-mail me when new Frette towels arrive in your shop.

Japan
March 2010

I received my order earlier this week, excellently packed by Jill and I particularly liked the use of string in securing the parcel, so please would you thank her on my behalf. I also wanted to say that it has been a pleasure ordering from you and the towels, which were a present for my partner, are quite beautiful. It has been a joy shopping with you and I hope to do so again in the future.

January 2010

I am delighted with the items, thank you very much for such excellent service; I will certainly be back for more.

December 2009

Thank you for my large blankets which are splendid. Special thanks to Jill for her excellent service.

November 2009

I am so thrilled by the 100% cotton, cream waffle towels I just couldn't resist ordering two more in a different colour. An excellent site and on-line shop. So quick and easy to use. Regards.

November 2009

Thank you for your fast, well wrapped delivery of the gorgeous towels I ordered.

October 2009

Hi Team at Woods of Harrogate, I received the beautiful blanket yesterday.....truly amazing as it was dispatched on the 24th and I received it on the 28th!! I am really thrilled with it and it looks so wonderful on the bed, and absolutely divine to sleep under! Thank you for your promptness and keeping me informed.

September 2009

Received order at 09:15hrs Saturday and my wife is absolutely delighted with the products. Will certainly return to your web page when next I want to order. Again many thanks for your prompt and efficient service.

August 2009

Just to say thank-you for such excellent service. Ordered Mon 3rd delivered Thurs 6th - and goods were perfect in every way!

August 2009

Just a note to thank you for the prompt delivery of my order - beautifully wrapped and my telephone call very efficiently dealt with this morning. I shall certainly recommend Woods to my friends. Many thanks.

August 2009

My wife looks forwards to replacing the tea towels we have used for years.

July 2009

The dusters have arrived safely and are exactly what I hoped they would be. The ones my late wife bought have been in use for 30+ years are now getting towards the end of their working life. I have been unable to find them locally - those yellow ones are not a patch on these. Thank you for such efficient and helpful service - much appeciated.

July 2009

We look forward to receiving the towels and hope to continue purchasing from yourselves.

June 2009

Please pass on my thanks to Jill who beautifully packed my glass cloths! I found the whole experience of buying from you first class and will recommend you to others because of your excellent customer service - well done and many thanks.

May 2009

May I thank you for such lovely service - I didn't know it still existed. And so efficient. The parcel arrived less than twenty-four hours after I'd called.

April 2009

Thank you for the order; lovely quality and service from your company which we seldom encounter here in the south.

April 2009

I just wanted to say a big THANK YOU to Louise for her beautifully packed parcel. I must say it is the best parcel I have ever received! It was a pleasure to undo! The string and brown paper are being recycled... many thanks for your care and attention Louise!

March 2009

Goods received today. Many thanks for prompt efficient service.

December 2008

Thanks so much for organising the altering of the hand towels. They arrived today and are perfect!

December 2008

The tablecloth arrived this morning and I am delighted with it. A perfect fit and lovely quality fabric and finish.

December 2008

Very many thanks for safe receipt of delivery. I am enjoying the luxurious bath mats and now have the towels to make the whole experience complete! Your service is second to none - so personal that you make me, an ordinary customer feel special and known! Thank you so much - I sing your praises to everyone and will never buy another towel from anywhere else! Now want my husband to bring me to Harrogate for a shopping visit!

December 2008

Thank you for your wonderful service.

November 2008

Excellent, good customer relations. We will always buy from Woods of Harrogate

November 2008

Delighted with the promptness of the delivery. My wife too, is delighted with the tea-towels

November 2008

Thank you for your efficient service

November 2008

Many thanks, the blankets were received on Monday and it was a pleasure to receive a parcel wrapped in brown paper tied with string

October 2008

Just to say my parents received their towels/bath robe a couple of days ago and they are delighted with them. All I can say is a big thank you..

October 2008

Thanks for dealing with my order so efficiently, the bedding has arrived quickly at the shipping address in the USA and my friends are delighted with the wedding gift. I'm grateful for the excellent service you have provided.

October 2008

...just to let you know that our goods have arrived. I am, as usual with items from Woods, delighted with them

October 2008

My bolster pillow and pillowcases have arrived. Thank you for such wonderful service. I... am delighted with them, and thank you again.

September 2008

Thank you for the roller towels which just arrived this morning - I'm really pleased with them!

August 2008

Thank you so much for such lovely kitchen table clothes etc..I could not quite believe it when the courier knocked on the door - I live in a very remote part of Ireland and this really was service!

July 2008

The gorgeous tablecloth arrived today (with the unexpectedly beautiful quality dishcloths)... It is just fab ... I will definitely recommend Woods to my friends as the quality is unrivalled - maybe that is why the Royals use you too!!

July 2008

Many thanks for the prompt delivery of the gents handkerchiefs which arrived today, they are exactly as required. Do you stock any more Swiss Lehner handkerchiefs as they are superb and I would very much like some others?

July 2008

The package arrived today, beautifully wrapped and all in good order. Thanks for your help and attention to detail.

June 2008

I would just like to say thank you, the tea towels were just right! They are very hard to find the quality and size these days, the ones you find in the high street are just not the real deal!

June 2008

The goods ordered arrived before 8am... and parcelled like packages used to be. What a fantastic service you offer, taking into account they were only ordered yesterday, 8th May. Thank you once again. Well done!

May 2008

Items received safely today. A touch of Utopia for the utility! Thank you, and Michelle, for your excellent service.

May 2008

I ... take this opportunity to congratulate you on your level of service and the quality of your products and presentation. I will not hesitate to you use you again or recommend your services to my friends

April 2008

Quality, at prices from the reasonable to the ruinous!

March 2008

Easy to use website.... very good quality merchandise

March 2008

Trustworthy, reliable and high quality

March 2008

We have trouble finding linen for our 6ft bed. Woods had a comprehensive range - but most importantly pillow slips for 3ft pillows - almost impossible to find elsewhere

March 2008

The customer service... is exceptional

March 2008

Professional and helpful

March 2008

Excellent service

March 2008

Fast and efficient. I was kept informed all the way.

March 2008

Perfect!

March 2008

First class service with top quality products

March 2008

Very efficient service, easy to order on line and items requested came well wrapped. Very happy with quality of items ordered

March 2008

Do please thank Mr William Woods for his courtesy and kindness over such a minor affair and I congratulate him and you for providing that commodity which seems to be in such short supply these days a really friendly personal service, no matter how small the item. If I manage to get to Harrogate, after the recommendation from Mr. Woods, then I shall certainly telephone him and insist on buying you both a drink

February 2008